A satisfação no trabalho sob o paradigma da segurança psicológica : estudo em uma instituição de ensino brasileira

Abstract

RESUMOO: estudo visa analisar a percepção da segurança psicológica dos servidores de uma instituiçãode ensino brasileira e a sua relação com a satisfação no trabalho. Para tanto, foram usados osprocedimentos de uma análise fatorial exploratória e confirmatória multigrupo. A amostraalcançou 337 servidores efetivos da instituição. Os resultados suportam que a segurançapsicológica tem um impacto maior na satisfação dos técnicos administrativos em educação(H1: 0,639; p < 0,001) do que nos docentes (H2: 0,466; p < 0,001) e que alguns fatores desegurança psicológica não são percebidos na organização, sendo que as cargas negativas maisaltas sentidas nas duas carreiras estão ligadas as dimensões "falar abertamente" e a"estabilidade emocional", já a carga menos significativa diz respeito à "liderança inclusiva eintegra", não percebida apenas pelos técnicos administrativos. Além disso, a pesquisa validoua Escala de Segurança Psicológica (SEPSI) no Brasil, e o instrumento pode ser reaplicável emoutros contextos organizacionais.

ABSTRACT: The study aims to analyze the perception of psychological safety among employees of aBrazilian educational institution and its relationship with job satisfaction. To this end,exploratory and confirmatory multigroup factor analysis procedures were used. The samplecomprised 337 employees of the institution. The results support that psychological safety hasa greater impact on the satisfaction of administrative technicians in education (H1: 0.639; p <0.001) than on teachers (H2: 0.466; p < 0.001) and that some psychological safety factors arenot perceived in the organization, with the highest negative loads felt in both careers beinglinked to the dimensions "speaking openly" and "emotional stability", while the leastsignificant load concerns "inclusive and integral leadership", not perceived only byadministrative technicians. Furthermore, the research validated the Psychological Safety Scale(SEPSI) in Brazil, and the instrument can be reapplied in other institutions. The study aims toanalyze the perception of psychological safety among employees of a Brazilian educationalinstitution and its relationship with job satisfaction. To this end, the procedures of amultigroup exploratory and confirmatory factor analysis were used. The sample included 337effective employees of the institution. The results support that psychological safety has agreater impact on the satisfaction of administrative technicians in education (H1: 0.639; p <0.001) than on teachers (H2: 0.466; p < 0.001) and that some psychological safety factors arenot perceived in the organization, with the highest negative loads felt in both careers beinglinked to the dimensions "speaking openly" and "emotional stability", while the leastsignificant load concerns "inclusive and integral leadership", not perceived only byadministrative technicians. Furthermore, the research validated the Psychological Safety Scale(SEPSI) in Brazil, and the instrument can be reapplied in other organizational contexts.